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Content review policy

INTRODUCTION: reserve the right to remove any content contributed to this website by members that do not meet the guidelines indicated below. Holidaymakers or Travellers reviews, owner responses and any other content submitted by a user are the subjective opinions of the user who posted the content. They are not our opinions and are not endorsed by us. has no independent knowledge of and therefore expresses no opinion regarding the accuracy of the content provided by our users.


No user of this website may contribute any content which violates any of the following guidelines:

  • Only holidaymakers or travellers who have visited the property may leave a review, you must not do it on behalf of anyone else or hearsay.

  • Property listing descriptions must relate to the property and information that would be useful to a holidaymaker or traveller.

  • All reviews must focus on the traveller’s experience renting the property,

  • Any content posted must be relevant to the purpose.

  • The content must not infringe anyone’s rights, violate the law or otherwise be inappropriate.

  • No Personal information given that could be used to identify or contact any person.

  • No Promotional content that would promote other websites, businesses, services or products unaffiliated with this website.

  • No obscene, abusive, discriminatory or illegal content.

  • No reviews should disclose the physical location of the property.

  • No reviews should disclose any rates charged by the owner or manager.

  • All reviews should be objective and accurate.

  • All users must have all legal rights to post the content.

  • Users cannot post a review to blackmail or attempt to extort owners or travellers for money.


To review a property, the traveller must meet the following requirements:.

  • The Holidaymaker or traveller reviewing a property must be able to provide evidence that they stayed at the property.

  • The Holidaymaker or traveller must be at least 18 years of age.

  • A review may be written by any member of the rental party.

  • A review must be submitted within one month of the date of stay.

  • An owner may not review his/her own property.

  • A Holidaymaker or traveller may contact customer services if he/she wishes to update or remove their review.


  • Please note that the content of your review could subject you to liability if a person or business that feels it is defamatory or damages their reputation.

  • In the event of legal action pertaining to user contributed content, we will remove the content resolved provided that appropriate documentation and proof is provided to us. Such content may be restored if the matter is resolved against the complaining party. Contact customer services if you have commenced such a legal action and want to request that we remove the user contributed content.

If you see a review or response that does not conform to the above guidelines, please contact customer services. We will investigate reported abuse and immediately remove reviews or responses that we find are in violation of our guidelines.